Indian fintech Paytm’s Q2 results show regulatory woes still haunt, shares drop

India’s Paytm barely slowed its revenue decline in the second quarter, while its user base dwindled in its key digital payments business, indicating a slower-than-expected recovery from a central bank-ordered shuttering of its banking unit.
Shares of Paytm, which had in May forecast a “meaningful improvement” in revenue and profitability from the second quarter, sank as much as 7.7 per cent on Tuesday.
And while Paytm reported its first-ever net profit since listing in late 2021, that was only due to a one-time gain from the sale of its event-ticketing business.
The country’s financial regulator wound down Paytm’s banking unit in January due to persistent compliance issues, sparking worries about its key digital payments business and triggering a meltdown in the stock.
And while Paytm got regulatory approval to run as a third-party app for its existing digital payment customers, it has yet to get clearance to sign on new customers.
As a result, its monthly transacting users fell 25 per cent year-on-year to 71 million and about 9 per cent from the previous quarter.
Its revenue from the payments business sank 37 per cent in the second quarter, exactly the same as the previous quarter, while its contribution to overall revenue slipped from about 59 per cent to 57 per cent.
Paytm’s overall revenue, which also includes its loans business, fell 34 per cent, slightly less than the 36 per cent slide in the previous quarter.
Its contribution margin, a measure of revenue less cashbacks and charges such as payment processing, rose sequentially to 54 per cent from 50 per cent.
Paytm posted a net profit of 9.28 billion rupees, but that was mostly due to a 13.45-billion-rupee gain on the sale of its ticketing business to food delivery company Zomato
Excluding that and taxes, its loss was 4.07 billion rupees, less than the 8.39 billion rupees in the previous quarter but more than the 2.73 billion rupees a year earlier. ($1 = 84.0500 Indian rupees)
(This story has been refiled to fix a typo in the headline)